Video Content Moderator, German speaker, on site, Porto

Descrição:

Recruitment Apple Lovers is working with a leading Outsourcing / BPO company that is looking to recruit a German-speaking Video Content Moderator for their office in Porto. Position : Video Content Analyst Location : Porto, Portugal Employment type : Full-time Remuneration : Base salary. DUTIES AND RESPONSIBILITIES : Review user reports regarding video content on a streaming platform Review sensitive content, sometimes involving graphic or disturbing subject matter Audit and update content Maintain broad knowledge of client products and / or services Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy. REQUIREMENTS : C1 German level, B2 English level written and spoken 6 months of experience in relevant field is preferred Ability to cover weekly shift rotation including occassional nights and weekends Tolerance to sensitive content in videos Strong computer skills Customer service-orientation with effective, pleasant and professional communication style as well as patience Quick learning and adaptability to new processes and concepts Tolerance for repetitive work in a fast-paced work environment Analytical mindset with strong attention to detail Ability to work as a team member, as well as independently. BENEFITS : Relocation assistance for candidates coming from abroad International community Modern office in a city center with open spaces, easy to access with public transportation Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace Support from your colleagues with coaching and mentoring opportunities Health and Wellbeing initiatives Monthly meal allowance and much more!