Video Content Moderator, German speaker, on site, Porto
Recruitment Apple Lovers is working with a leading Outsourcing / BPO company that is looking to recruit a German-speaking Video Content Moderator for their office in Porto.
Position : Video Content Analyst
Location : Porto, Portugal
Employment type : Full-time
Remuneration : Base salary.
DUTIES AND RESPONSIBILITIES :
- Review user reports regarding video content on a streaming platform
- Review sensitive content, sometimes involving graphic or disturbing subject matter
- Audit and update content
- Maintain broad knowledge of client products and / or services
- Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy.
REQUIREMENTS :
- C1 German level, B2 English level written and spoken
- 6 months of experience in relevant field is preferred
- Ability to cover weekly shift rotation including occassional nights and weekends
- Tolerance to sensitive content in videos
- Strong computer skills
- Customer service-orientation with effective, pleasant and professional communication style as well as patience
- Quick learning and adaptability to new processes and concepts
- Tolerance for repetitive work in a fast-paced work environment
- Analytical mindset with strong attention to detail
- Ability to work as a team member, as well as independently.
BENEFITS :
- Relocation assistance for candidates coming from abroad
- International community
- Modern office in a city center with open spaces, easy to access with public transportation
- Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
- Support from your colleagues with coaching and mentoring opportunities
- Health and Wellbeing initiatives
- Monthly meal allowance and much more!
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