Customer Service Advisor Order Entry (m/f/d)
What you will enjoy doing
- You will provide assistance via phone / mail / email from existing and new / potential customers by solving customer simple queries that impact the performance of the business
- Ensuring that the data received from the customers is accurately and timely maintained is part of your job
- Ensure the maintenance of Master Data Management - covering Customer Master Data, Contract Management and Pricing Master
- In addition, you will manage channel requests to the appropriate person responsible for complex requests / responsible area (sales, credit to cash, delivery, etc.)
What makes you great
- Minimum secondary school (High School) is required for this role
- You speak the language required in the specific market (native or C2 : Dutch) and English level B1 (preferred)
- SAP / ERP basic knowledge is needed to fulfill this role
- You have previous experience in customer service (Front Office / Order Entry / Back Office) - preferred
- Further you are able to communicate efficiently by phone and email with customers on a daily basis (handling requests, complaints etc)
Why you will love working with us
Are you looking for challenges? We face them every day and we know we grow by mastering them. Collaborating with our customers is key for our success and together with you we want to achieve our ambitious objectives.
One thing is for sure while we love working with our customers, there is no compromise on being compliant. We do business with our customers with integrity.
What we offer you!
At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.
This role is a full time position based on an limited contract. The standard weekly working hours will be from 07 : 00 hrs till 16 : 00 hrs.
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