Swedish Customer Service

Descrição:

Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you! We are looking for customer service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in beautiful Greece! Want to start this next adventure? Check out this position!As a Customer Advisor, you will be the first point of contact for customers to directly attend to their inquiries from the cinematic market. ResponsibilitiesAssist viewers through phone and/or chat and/ or emails regarding different queries.Provide account and application support to viewers namely with regard to software functionalityProvide technical support and troubleshooting system configurations and network settings.Provide accurate and real-time responses to the viewer’s inquiriesKeep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions are taken.Experience in Customer Service preferred but not mandatoryAbility to resolve customer concerns and create a seamless customer experience.Required skillsFluent in Swedish (level C2)Working proficiency in EnglishExcellent communication skillsAbility to resolve customer concerns and create a seamless customer experience.Self – Sufficient & confident in troubleshooting customer issuesSoft Skills, advanced active listening, and engagementConfident, adaptable, and empatheticPleasant and positive attitudeBenefitsExcellent benefits packageMultilingual and excellent work environment to provide the customer serviceExtensive trainingAdaptation to Greek Culture and Greek language Courses,Internal employee incentivesExcellent relocation package with a great support system for non-local hiresExtra Private Health insuranceEnjoy life in Greece, there are loads of social & sports eventsLocationRemote, must be based in GreeceRecruit4work is an international recruitment agency specialising in connecting individuals with rewarding employment opportunities abroad. Our team of expert recruiters excels in assisting candidates in finding suitable positions, whether for permanent roles, freelance projects, or temporary placements for those seeking a change during a gap year.At Recruit4work, we pride ourselves on our extensive network of global employers and our ability to match candidates with roles that align with their skills, experience, and career aspirations. Our recruiters are dedicated professionals who leverage their industry knowledge and expertise to guide candidates through every step of the recruitment process. Contact us today to discover how Recruit4work can help you take the next step in your career and find your ideal job opportunity abroad.