Customer Support Specialist, French speaker (Work from Home!!)

JL Talent Partners
Coimbra O dia inteiro A tempo inteiro

Descrição:

We're looking for French speaking Customer Support professionals to join our client's team in the beautiful Portugal! Starting date : May 15th. What you'll do : Provide the highest level of support to our customers via phone and email on a range of issues; Give accurate, valid and complete information by using the right procedures; Be the owner of the customer query and ensuring a timely resolution and response; Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner; Meet and exceed our customer service quality goals, compliance regulations and productivity targets; Create amazing customer experience that people value and we are proud of; Be responsible to follow the direction of management and provide feedback What's the offer : Health Coverage and Private Health Care. Attractive Salary package. Fast career growth opportunities Work from home anywhere in Portugal What we're looking for : French C2 level English B2 level Ability to resolve customer concerns and create a seamless customer experience. Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices. Ability to walk customers through complex procedures from start to finish. EU Citizenship or Portuguese residence Don't miss this incredible opportunity! Apply now!
17/04/2024;   from: pt.talent.com

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